Ubajee Terms and Conditions

1. Introduction & Acceptance

These Terms and Conditions ("Terms") constitute a legally binding agreement between the Ubajee platform ("Platform", "Ubajee", "we") and its users ("you", "member"). By accessing or using Ubajee's website or services, you fully agree to these Terms.

If you disagree with any part of these Terms and Conditions, please discontinue use of the platform. Ubajee reserves the right to amend these terms at any time. Continued use of the platform after changes take effect will be deemed acceptance of the updated terms.

2. Eligibility & Registration

To create an account and use Ubajee's services, you must meet the following requirements:

• You must be at least 18 years old.
• You must not reside in any country or region where online gaming is prohibited by law.
• Each person may only open one account. Multiple accounts are strictly prohibited.
• All information provided at registration must be accurate, complete, and up to date.
• You must operate your account in your own name and for your own use only.

Ubajee may request identity documents, proof of address, or other documentation for KYC (Know Your Customer) verification at any time. Failure to submit the required documents within the specified timeframe may result in temporary account suspension.

Ubajee reserves the right to reject any registration application without providing a reason.

3. Account Security & Responsibility

Keeping your account secure is entirely your responsibility. You are fully liable for all activity that takes place on your account.

• Do not share your password with anyone.
• If you log in on a public or shared device, make sure to log out at the end of your session.
• If you suspect unauthorized access to your account, notify our support team immediately.
• Transferring or selling your account to a third party is strictly prohibited.
• You are responsible for keeping your account information up to date.

4. Deposits, Withdrawals & Payments

The rules governing financial transactions on Ubajee are set out below. These rules must be accepted before any transaction is processed.

• The minimum deposit amount is BDT 100.
• You can make deposits via bKash, Nagad, Rocket, and approved bank transfers.
• Withdrawals must be made using the same method used for the original deposit.
• Withdrawal requests are typically processed within 24–72 business hours.
• Withdrawals of large amounts may be held until KYC verification is complete.
• Ubajee reserves the right to report any suspected money laundering or suspicious transactions to the relevant authorities.
• Ubajee reserves the right to correct any erroneous transactions.

5. Bonus & Promotional Offers

Ubajee offers its members a variety of bonuses and promotional offers. Each bonus comes with specific terms and conditions that must be met.

• The welcome bonus is available to new members only and can be claimed once.
• Each bonus has its own wagering requirements, which are specified at the time the bonus is issued.
• Winnings from bonuses can only be withdrawn after the wagering requirements have been met.
• Attempting to claim bonuses through multiple accounts or false information will result in account termination.
• Ubajee reserves the right to modify or cancel any bonus offer at any time.
• Any bonus not used before its expiry date will be automatically cancelled.

6. Prohibited Activities

The following activities are strictly prohibited in order to maintain a safe and fair environment on Ubajee:

• Creating an account using false or fabricated identity information.
• Operating multiple accounts under the same identity.
• Using bots, scripts, or automated software to play games.
• Introducing hacks, viruses, or malware into the platform's systems.
• Attempting to steal account credentials from other users.
• Money laundering or any other illegal financial activity.
• Abusing or manipulating the bonus system.
• Threatening or harassing other users.

Violations of these rules entitle Ubajee to terminate the account and forfeit any funds held, without prior notice. In serious cases, legal action may be taken.

7. Responsible Gaming

Ubajee believes gaming should be a source of entertainment — not addiction. That is why we provide responsible gaming tools for all our members.

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: Exclude yourself from the platform for a set period of time.
• Cooling-Off Period: Take a short break — from 24 hours up to 30 days.
• Reality Check: Get reminders about your gaming time and spending at regular intervals.

If you are struggling with a gaming addiction, please seek professional help. Ubajee always encourages responsible gaming. Visit our Responsible Gaming page to learn more.

8. Privacy & Data Protection

Ubajee takes the protection of your personal information very seriously. Our Privacy Policy is an integral part of these Terms and Conditions.

• Your information is used solely for service improvement and legal compliance purposes.
• Your information is never sold to third parties.
• Your information is protected with SSL encryption.
• You may view or update your personal information at any time.

For more details, visit our Privacy Policy Read.

9. Account Closure & Termination

Either you or Ubajee may close the account at any time.

• You may request account closure at any time by contacting support.
• You may withdraw your balance before closing your account, subject to applicable conditions.
• Ubajee may close an account without prior notice if these terms are violated.
• An inactivity fee may be applied to accounts that have been dormant for an extended period.

10. Limitation of Liability & Dispute Resolution

Ubajee strives to keep its services running as smoothly and accurately as possible. However, certain limitations apply:

• Ubajee is not liable for any losses caused by technical issues, server downtime, or network interruptions.
• Ubajee is not liable for losses caused by issues with third-party game providers.
• All disputes must first be raised through our support channels for resolution.
• If unresolved, the matter will be referred to the relevant regulatory authority for settlement.

These Terms are governed by international gaming laws and the regulations of the relevant licensing authority.

11. Changes to Terms

Ubajee reserves the right to update these Terms and Conditions at any time. The date at the top of the page will reflect any changes, and members will be notified by email for significant updates.

Continued use of the platform after any changes means you accept the updated terms. We recommend visiting this page regularly to stay informed.